Message Board

COVID-19 Notice | 4.16.20

To our RC customers:


The COVID-19 virus is impacting the individuals, families and businesses we serve in real ways. We are continuing to honor our pledge we took on March 19th with the FCC to keep our customers connected by postponing non-pay disconnects, late charges and reconnect fees for 60 days. To avoid getting your bill too far behind, there are several ways to make a payment: 1) call 855-382-9920; 2) Visit; 3) Visit our Asheboro or Liberty Drive Thru locations or drop box locations at each office.  For those facing financial hardships, we can offer a six-month payment plan during this time. To make arrangements, please contact our Customer Care Specialists at 336-879-5684.


We’re honored that you trust us with your business, and we will do all we can to continue to earn that trust during this time. Our communities are resilient and together, we’ll see our way through this situation.





317 East Dixie Drive



211 West Swannanoa Avenue


Headquarters: M-F 8am-6pm

Liberty: M-F 8:30am-5pm (Closed from 1:30-2pm)




Fax: 336.879.2100

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©2020 Randolph Communications All rights reserved.

©2019 Randolph Communications All rights reserved.