Mission

To improve the lives of our customers and communities.

 

Service Commitment

As your local telecom provider, our goal is to provide affordable, reliable services that shape and improve our members' daily lives and enable our communities to thrive. We realize the importance of listening to your concerns so that we may respond to your questions and requests with knowledgeable, prompt, and courteous service. RTTI intends to bring our customers services equal to, if not better than, those available in more heavily populated urban markets. We are dedicated to offering the highest level of service, not just as any company serving the community, but as partners serving neighbors and friends in the Piedmont region.

 

And, as a partner on the local scene, we want to help you understand how important issues in the telecom industry – such as universal service and legislative policy decisions – will affect Randolph as a cooperative and you as a subscriber. Through the advanced telecom services we offer, we strive to play an important role in the continued economic growth and prosperity of our area. After all, success is a two-way street – and ours depends on the success of the cooperatives members and customers.

 

We plan to continue serving the Piedmont region for years to come. Our history is rich, and we are proud of our success as a provider of information age technologies and services, which will bring benefits to the lives of those in the community and help to make the connection between our local and global interests.

 

Cooperative

By becoming a member, you also become part owner, not only sharing in the profits of the organization, but also having a voice in the direction of the company. As a member, your stake in the company is directly proportional to the amount of services you use. Therefore, the more you spend, the more you earn!

 

Cooperatives are businesses that:

• Are owned and democratically controlled by their members-the people who use the co-op’s services or buy its goods-not by investors.
• Return surplus revenues (income over expenses and investment) to members proportionate to their use of the cooperative, not proportionate to their ownership share. This is known as Capital Credits.
• Are motivated by service to their members, not by profit.

 

Cooperative Facts:

• Cooperatives have been changing the face of doing business for over 150 years.
• Over 100 million people are members of more than 48,000 cooperatives in the United States today.
• Cooperatives are partners in our community, investing in economic development and human involvement that will keep our hometowns and rural areas alive and well in years ahead